When will my item ship out and what are my shipping options?
Orders placed before 2pm or 4pm M-F Excluding Major US Holidays (see details below) will ship out the same day. If you miss the cut off time then your order will ship out on the following business day.
Where do you ship to?
US & Canada. Call or Email us to inquire about shipping costs outside the US or Canada.
How to track an order that’s been shipped?
We provide shipping tracking numbers via email on all Priority Mail, Prior Mail Express, and FedEx overnight orders.
In-store pick up option?
If you select Free Local Pickup then your package will be available for pickup 24/7 located on next to the front door at: 51705 SE 4th Street, Ste. 1, Scappoose, OR 97056
What is your return policy?
You may apply for a full or partial refund within 30 days of purchase by returning the ccb manual to us in brand new (resell-able) condition. Step 1. Email us with your full name letting us know you are initiating a return. Step 2. Mail the book back to us in perfection condition to: Oregon CCB Training 51705 SE 4th Street, Suite 1, Scappoose, OR 97056. Step 3. If your book is deemed to be in resell-able condition then we will provide you with a full refund back to your credit/debit card. If your book is returned in a non-resell-able condition then you may receive a partial refund. Note: All refunds are exclusive to customers who have not completed the 16 hour course completion form even if your request was submitted within 30 days of purchase.
What process does Oregon CCB Training take to ensure my ordering information is processed securely and safely?
Our website meets/exceeds all industry standards via our GoDaddy SSL certificate, GoDaddy virtual dedicated hosting, & processing all online payments via Simplify- a highly reputable online payment gateway service.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
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Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
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Privacy Contact Information
By e-mail: email@example.com
By Phone: (503) 888-1556
We reserve the right to make changes to this policy. Any changes to this policy will be posted.